As part of your flooring installation, our installers may need to remove and re-install your existing shoe mold and/or quarter round. If the molding breaks, we can install new molding at your expense. Once new molding is installed you are responsible for caulking and painting the molding. In the case of stained molding, no additional caulking or painting will be required after our installation.
Please disconnect all electronics, computers, stereo systems, TV’s and connected components. We cannot be responsible for cutting alarm wires hidden behind door trims or baseboards.
Slate pool tables and Grand Pianos will require professional movers. If there are antiques or grandfather clocks you may also want to have them moved professionally to prevent damage. We are able to remove gas stoves and gas heaters but are not able to re-install them after flooring installation.
We are unable to see your sub-floor when measuring or estimating your installation. If there are weak, moving, rotten or uneven sub-floors after removal of your existing floor covering, you will need to contact a contractor for repairs. High spots in your sub-floor will limit the type of flooring that can be installed.
Waste has been added to your job based on industry standards. The amount of waste varies and is determined by the product type, method of installation, the complexity of pattern match, the layout of the area to be installed and/or design features. You can expect to have material left over and it should be saved in case of needed repairs. We are unable to return your waste to the mill since the product for your installation is from specific dye lots and is no longer available. No returns or refunds are allowed.